Answers to common billing questions
Clear guidance for behavioral health organizations exploring billing support.
1 Who does Aftermath Billing serve?
Who does Aftermath Billing serve?
We work with behavioral health organizations, including addiction treatment centers, mental health providers, and dual diagnosis programs.
2 What services do you manage?
What services do you manage?
We support the full revenue cycle, including verification of benefits, utilization review, insurance billing, denial management, credentialing, and consulting.
3 How do you verify benefits?
How do you verify benefits?
Our team reviews eligibility, benefits, deductibles, and authorization requirements before admission and delivers a clear coverage summary.
4 Do you handle utilization review and authorizations?
Do you handle utilization review and authorizations?
Yes. We manage authorizations across the episode of care and keep clinical teams informed of approval timelines and payer requirements.
5 Which EMR systems do you support?
Which EMR systems do you support?
We work with common behavioral health EMRs and collaborate with your team to align data workflows and reporting.
6 How do you report progress?
How do you report progress?
Clients receive scheduled reports that summarize claim activity, authorization status, denials, and next steps.
7 Can you help with credentialing and contracting?
Can you help with credentialing and contracting?
Yes. We manage enrollment, recredentialing, and payer communication to keep providers reimbursable.
8 How do you manage denials?
How do you manage denials?
We triage denials, document root causes, and submit structured appeals while tracking outcomes.
9 What information do you need to get started?
What information do you need to get started?
We begin with intake workflows, payer mix, current billing processes, and access to your reporting tools.
10 How long does onboarding take?
How long does onboarding take?
Onboarding timelines vary based on services and system access, but we provide a clear plan and milestones from day one.
11 Do you provide staff training?
Do you provide staff training?
Yes. We deliver documentation guidance and workflow training to help teams align with billing and compliance standards.
12 How do you handle compliance?
How do you handle compliance?
Our workflows are designed to align with HIPAA expectations and payer documentation standards.
13 Can your services be customized?
Can your services be customized?
Absolutely. We scope services based on your organization’s size, payer mix, and operational needs.
14 Do you support multi-site organizations?
Do you support multi-site organizations?
Yes. We build workflows that account for multiple locations, service lines, and reporting requirements.
15 What is the best first step?
What is the best first step?
Schedule a consultation or request a free revenue audit so we can assess your current workflow and priorities.
Still have questions?
Our team is here to help you find the right solution.